Hotels are no longer just about comfortable rooms and fine dining. Families traveling with children are increasingly looking for destinations that combine relaxation for adults with entertainment for kids. This case study highlights how a Swiss hotel undergoing renovations installed hotel playground equipment to transform its indoor facilities, attract more families, and improve overall guest satisfaction.
Customer Background & SourceThe client was a hotel owner in Switzerland preparing for a major renovation. While the property was well-known for its scenic views and fine cuisine, it struggled to appeal to families traveling with young children. Parents often commented that although they loved the location, they found it challenging to keep their kids entertained during longer stays.
Searching online for ways to upgrade their facilities, the hotel management team came across our website via Google. They were impressed by the variety of indoor play projects we had completed for both commercial venues and community spaces. After an initial consultation, it became clear that installing a custom indoor play area would not only meet guest needs but also set the hotel apart from competitors in the region.
Their main goals were straightforward: provide a safe and fun space for children, increase family bookings, and create an additional reason for guests to extend their stay.
Design & CustomizationWorking closely with the hotel’s renovation architects, our design team developed a playground concept that matched the hotel’s modern interior style while maximizing play value for children of different ages. The plan included:
- A maze play area to keep older kids engaged with adventure and exploration.
- A brightly colored kids ball pool, offering a safe and joyful play experience for toddlers.
- A soft play area with padded elements, ensuring safety and comfort for younger children.
- A themed inflatable castle that added a wow-factor, quickly becoming the highlight of the playroom.
The design also integrated seating for parents, allowing them to relax nearby while supervising their children. By combining functionality with creativity, the playground became not just an add-on but a key feature of the hotel’s new identity.
Installation & DeliveryBecause the playground was part of a broader renovation, timing was crucial. Our installation team coordinated with the hotel’s contractors to ensure everything was delivered and installed smoothly. The entire playground setup was completed within three weeks, including safety inspections and staff orientation sessions. Attention was given to noise control and minimizing disruption, as the hotel partially remained open during the renovations.
Once completed, the play area seamlessly blended with the rest of the hotel’s facilities, matching the same standard of quality and comfort that the brand was known for.
Customer Feedback & ResultsThe results were immediately noticeable after reopening. Family bookings increased by 40% within the first two months. Guests frequently left positive reviews mentioning the indoor playground as one of the reasons they chose the hotel over competitors. On social media, parents shared photos of their children playing in the inflatable castle and maze, which helped generate organic publicity and brand awareness.
The hotel manager later shared their thoughts: “We wanted to create something that made families feel at home, and the playground has exceeded our expectations. Parents enjoy the peace of mind knowing their kids are safe, while children can’t wait to come back. It has turned into a real selling point for us.”
Staff also reported that children were happier and more engaged, which reduced stress for parents and allowed families to spend more time in other hotel facilities, such as the dining hall and lounge areas—further increasing revenue per stay.
ConclusionThis project shows how hotel playground equipment in Switzerland can bring measurable benefits to hospitality businesses. By investing in a safe, creative, and fun play environment, hotels can enhance the guest experience, stand out in a competitive market, and increase profitability. For hoteliers looking to attract families and boost occupancy, a customized indoor playground is a proven solution.